FAQs

Why is my exact bike model not an option? -If you can not see your specific bike, please email us. Your kit will be customised to fit your exact model

What material do you use and what is the thickness? -We use Substance vinyl. Specifically Ultracurve 1500 with a thickness of 380µ

Can I see a proof of the design? – Yes, we offer a free proof of your design before print. You can select the option to receive a proof on the order page. Please note this can increase delivery tine

Can I change my order? -If you wish to make changes to your custom requirements please email us within 24 hours

When will I get my graphics? – We aim to dispatch graphic orders within 5-7 working days. Orders for fitted kits will be dispatched within 10-15 working days.

How much is shipping? – Shipping to the UK and EU is free. Worldwide shipping will depend on location, you will be able to calculate shipping at checkout. For orders including plastics there will be an increased charge due to volume

How long is delivery? -All UK orders are sent via a next day service . International delivery times will vary depending on country

Can I customise my graphics kit? -Yes. You can choose your own name and number on the order page. You may also choose a background colour and number colour. If there are aspects you would like changing, you can write your requests in ‘additional comments’ on the order form and these will be taken care of by the design team

What countries do you ship to? -We currently ship worldwide. If you are unsure if we deliver to your location, please send us an email

What is your return policy?-As all kits are semi-custom we can not offer returns or refunds. However, if there is a fault with your kit we will amend the order. If you find there is a problem with your kit please send an email with your order number, your issues and images so that we can best resolve the issue. Always double check your bike information is correct

World Wide Free Shipping
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